Privacy Policy

Effective Date: September 1, 2026
Company: Handypro Services LLC
Website: Handyproservices-marinetuning.com
Email: mark.handyproservices@gmail.com
Phone: 302-549-0279
Address: 339 Stamford Dr., Newark, DE 19711

 

1. Introduction

Handypro Services LLC (“Handypro Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit our website, contact us, book an appointment, or purchase our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Name

• Address

• Email address

• Telephone number

• Billing and payment information

• Information provided when contacting us

• Appointment and service information

Vehicle Information

Because we provide engine tuning, ECU remapping, diagnostics, and related services, we may collect information about your vehicle, including:

• Vehicle make, model, and year

• Vehicle Identification Number (VIN)

• License plate information

• Mileage

• Engine and transmission information

• ECU information

• Diagnostic information

• Fault codes

• Software and calibration information

• Original and modified ECU files

• Dyno results and performance information

• Information about aftermarket modifications

• Service and repair information

Website and Technical Information

When you visit our website, we may automatically receive certain technical information, which may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website

• General website usage information

This information may be collected through cookies, analytics services, or similar technologies.

3. How We Use Your Information

We may use information we collect to:

• Provide and manage our services

• Schedule appointments

• Communicate with customers

• Process payments

• Perform vehicle diagnostics and tuning

• Create, modify, store, and manage ECU calibration files

• Maintain service records

• Provide customer support

• Respond to questions and requests

• Send service-related communications

• Improve our services and website

• Maintain business and accounting records

• Prevent fraud or misuse

• Comply with applicable laws and legal obligations

• Protect our rights, property, employees, customers, and business

We may also use vehicle and service information to compare tuning results, troubleshoot problems, improve calibrations, and maintain appropriate records of work performed.

4. ECU Files and Vehicle Data

When you purchase our tuning or remapping services, we may create or receive ECU files, calibration files, diagnostic reports, dyno results, and other technical information relating to your vehicle.

We may retain these records for purposes including:

• Backup and recovery

• Customer service

• Future tuning or servicing

• Quality control

• Troubleshooting

• Warranty administration

• Maintaining records of work performed

We will take reasonable steps to protect this information from unauthorized access.

5. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate our business, including with:

• Payment processors

• Website hosting providers

• IT and software service providers

• Accounting and bookkeeping providers

• Professional advisers

• Parts or service suppliers where necessary to complete your requested service

• Government authorities or law enforcement when legally required

• Other third parties when you have authorized us to share the information

We only intend to share information that is reasonably necessary for the applicable purpose.

6. Payments

Payments may be processed through third-party payment providers.

We generally do not need to store complete payment-card information ourselves. Payment information may instead be handled directly by the applicable payment processor according to its own privacy policy and security practices.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website, and improve the user experience.

Cookies may collect information such as browser type, pages visited, and general website activity.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.

8. Marketing Communications

We may occasionally contact customers about services, promotions, updates, or other information that may be relevant to them.

Where required by applicable law, we will provide an appropriate method to opt out of marketing communications.

You may contact us at mark.handyproservices@gmail.com to request that we stop sending marketing communications.

Service-related communications, such as appointment confirmations, invoices, or important information regarding work performed on your vehicle, may still be sent when necessary.

9. Photographs, Videos, and Testimonials

With your permission, we may use photographs, videos, dyno graphs, performance results, or testimonials relating to your vehicle for advertising or marketing purposes.

We will seek appropriate permission before using personally identifiable information or customer testimonials for promotional purposes.

If you have previously given permission and would like us to stop using your material, contact us at mark.handyproservices@gmail.com.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect personal and vehicle information against unauthorized access, disclosure, alteration, or destruction.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of information transmitted to or stored by us.

11. Data Retention

We retain information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining service records, resolving disputes, complying with legal and accounting requirements, and protecting our business.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Children’s Privacy

Our services and website are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

These rights may include the ability to:

• Request information about personal data we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how your data is used or shared

• Opt out of certain marketing communications

 

These rights may be subject to legal limitations and exceptions.

 

To make a privacy-related request, contact:

Handypro Services LLC
339 Stamford Dr.
Newark, DE 19711
Email: mark.handyproservices@gmail.com
Phone: 302-549-0279

 

We may need to verify your identity before completing certain requests.

15. Delaware and Other Applicable Laws

This Privacy Policy is intended to describe our general privacy practices and may be supplemented or modified as necessary to comply with applicable federal, state, and local privacy laws.

If you are located in a jurisdiction that provides additional privacy rights, those rights will apply to the extent required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” at the top of this policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Handypro Services LLC
339 Stamford Dr.
Newark, DE 19711
Email: mark.handyproservices@gmail.com
Phone: 302-549-0279